​Compliance Is Part of How We Do Our Job,
Every Day
Cheryl Throckmorton, Director, Compliance, Altria Client Services
​Our success depends on employees doing the right thing whenever they are confronted with a compliance or ethical question. A strong compliance culture can help make that happen.​
As the director of the Compliance and Integrity department, I focus on strengthening our culture through communications and training. We emphasize to employees that it’s their duty to speak up if they see a potential compliance violation of the law, our Code of Conduct​ or our policies. Our leaders model and reinforce the importance of compliance to their teams.​
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"Our success depends on employees doing the right thing whenever they are confronted with a compliance or ethical question."
 
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​Even if an employee is uncertain a violation has occurred, we want them to report it so my department can conduct an investigation. There are many ways to report a potential violation, including anonymously. We also make it clear that retaliation for reporting a potential violation in good faith is not tolerated.​
I want all employees to understand that compliance isn’t separate from our day-to-day responsibilities; compliance is part of how we do our job, every day. That’s true no matter your title or where you work at Altria.​

 
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