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​Altria Group is the parent company of Philip Morris USA, U.S. Smokeless Tobacco Company, John Middleton, Ste. Michelle Wine Estates and Philip Morris Capital Corporation and in addition, Altria holds a continuing economic and voting interest in SABMiller.
Tobacco Product Questions 
If you have a product question or concern for one of Altria's tobacco operating companies, please contact them here: 

Philip Morris USA

800-343-0975
Monday-Friday, 9 a.m.-7 p.m. (ET)

U.S. Smokeless Tobacco Company

800-650-7411
Monday-Friday, 9 a.m.-7 p.m. (ET)

John Middleton

888-878-4562
Monday-Friday, 9 a.m.-7 p.m. (ET)

Nu Mark

855-837-8464
Monday-Friday, 9 a.m.-7 p.m. (ET)
For Information On
  • PM USA's products, such as Marlboro? Learn More
  • USSTC's smokeless products, such as Copenhagen and Skoal? Learn More
  • Middleton's cigars, such as Black & Mild? Learn More
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For information on current legislative and regulatory issues, visit:
 
 
 
Informing & Engaging Adult Tobacco Consumers
 
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Law Enforcement
​​If you are a member of law enforcement in need of support related to illicit trade in tobacco please call the Law Enforcement Support Line at 877-224-3487 or visit the Tobacco Enforcement Resource Center​
Still Have a Question?
​​If you still have a question, email us​
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