Privacy

Effective Date: February 2018​
Altria Group is the parent company of Philip Morris USA, U.S. Smokeless Tobacco Company, John Middleton, Nat Sherman, Nu Mark, Ste Michelle Wine Estates and Philip Morris Capital Corporation.​
This notice applies to each of the following Altria Group corporate websites: Altria Group (altria.com), Philip Morris USA (philipmorrisusa.com), U.S. Smokeless Tobacco Company (ussmokeless.com), John Middleton Co. (johnmiddletonco.com), Nat Sherman (shermangroupholdings.com), Nu Mark (nu-mark.com) and Philip Morris Capital Corporation (philipmorriscapitalcorp.com) (collectively, the “Altria Corporate Websites”).
We at Altria Group, along with our operating companies (collectively, "Altria"), respect your privacy and value the relationship we have with you. This Privacy Statement describes the types of personal information we may collect on the Altria Corporate Websites, how we may use that information, and with whom we may share it. Our Privacy Statement also describes the measures we take to protect the security of the information you provide to us through the Altria Corporate Websites. We also tell you how you can reach us to update your contact information, unsubscribe from receiving emails from us, or answer any questions you may have about our privacy practices.​
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Information We Collect and How We Use It​
 
Altria collects personal informatio​n from you (such as your name, address, telephone number and email address) only if you provide it to us. You may choose to do so, for example, by registering on the Altria Corporate Websites to receive Email Alerts or by providing information when you contact us through a "Contact Us" page.​
Listed below are the ways we collect personal information about you, the types of information we collect and how we use it.
Contact Us
You may choose to communicate with us through a "Contact Us" page. We ask for your email address and name in order to reply to your message.
Email Alerts Service
If you sign up to receive Email Alerts from us, we ask you to provide personal information such as your email address so we can send you the emails you have requested.
Email a Page
The Altria Corporate Websites provide you with the ability to email pages found on the sites. If you would like to email a page, we ask you to provide certain information such as your name and email address along with the email address of the recipient.
Webcasts
From time to time, we provide webcast services through altria.com. If you choose to register for one of these webcasts, we ask you to provide certain information, such as your name and email address, so you may participate in the webcast.
Investor Tools
In the Investors section of altria.com, we offer Investor Tools (such as Share Price Lookup, Investment Value Calculator and Dividend Calculator) that allow you to view Altria Group stock information based on criteria you provide. We do not collect any personally identifiable information when you use Investor Tools.
Surveys
From time to time, we may ask you to complete a survey to better understand your opinions. We don't collect any personal information about you when you respond to an online survey unless you specifically provide it to us.
Information We Gather Automatically​
When you visit the Altria Corporate Websites, your browser automatically sends us certain Internet -related information, such as the Internet Protocol (IP) address of the computer you're using. We collect this information through the use of cookies and web beacons to better understand how visitors use the Altria Corporate Websites.
Cookies and Web Beacons
Cookies are small text files that websites often place on the computer hard drives of visitors to their sites. A cookie contains a unique number, which is used to recognize your computer when a user of your computer returns to a website that was visited previously. Web beacons (also known as Internet tags, pixel tags and clear GIFs) are Internet tools that help us determine, for example, whether a website page has been viewed. We use cookies and web beacons to enhance the online experience of our visitors and to better understand how the Altria Corporate Websites are used. Cookies and web beacons may tell us, for example, whether you have visited the Altria Corporate Website before or if you are a new visitor. The Altria Corporate Websites are not designed to respond to “do not track” requests from browsers.​
Information We Share
Altria does not sell or rent personal information about our visitors to third parties. Under certain circumstances, we may share your personal information as described below.
To fulfill your requests or respond to your questions or concerns, we may share information you provide throughout the Altria Corporate Websites with other Altria operating companies, affiliates or companies in which we have an economic interest. These companies, which may also have subsidiaries, include:
  • Altria Group
  • Altria Client Services
  • Philip Morris USA
  • U.S. Smokeless Tobacco Company
  • John Middleton
  • Nat Sherman
  • Nu Mark
  • Ste. Michelle Wine Estates
  • Philip Morris Capital Corporation
  • SABMiller​
We also share information provided by our visitors with service providers that have been retained to perform services on Altria's behalf or on behalf of our affiliates or companies in which we have an economic interest.
In addition, we may disclose information about you (i) if we are required to do so by law or in connection with litigation, (ii) in response to a request from law enforcement authorities or other government officials, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity.
We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets.
Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use personal information you have provided through this website in a manner that is consistent with this Privacy Statement.
Links to Other Sites
 
The Altria Corporate Websites contain links to other websites, some of which are operated by Altria and others of which are operated by third parties. We provide these links solely for your convenience and information. These sites may have their own privacy notices, which we strongly suggest you review if you visit any linked websites. We are not responsible for the content of these sites, any products or services that may be offered through these sites, or any other use of these sites.
Security
 
We maintain administrative, technical and physical safeguards for the Altria Corporate Websites to protect against unauthorized disclosure, use, alteration or destruction of the information you provide on these sites.
Your Choices
 
If you register for our Email Alerts Service, you will receive the communications that you've requested. You may review the information you provided or unsubscribe from the service by visiting the Email Alerts​ page. If you have other questions about information that you have provided to us, you may contact us by email or regular mail, as described below in “How to Contact Us.”
Updates to this Privacy Notice
 
We may change or update portions of this Privacy Statement at any time and without prior notice to you. Please check back from time to time so you are aware of any changes or updates to the notice. We will indicate the effective date of the notice.
How to Contact Us
 
If you have any questions or comments about our Privacy Statement, feel free to Contact Us​ by phone or email.
You may also write to us at:
Altria Client Services LLC
 
 
Corporate Communications
 
 
6601 West Broad Street
 
 
Richmond, VA 23230